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Whirlpool 33-inch Wide Top Freezer Refrigerator - 20 cu. ft.

Model# WRT311FZDZ

Whirlpool33-Inch Wide Top Freezer Refrigerator - 20 Cu. Ft.
33-inch Wide Top Freezer Refrigerator - 20 cu. ft.

Also Available In

  • White
  • Black
  • Bisque
  • Stainless Steel
  • Stainless Steel

3.6 3.5 expand_more24 Reviews

Whirlpool 33-inch Wide Top Freezer Refrigerator - 20 cu. ft.

Model# WRT311FZDZ

Available Colors

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SAVE $450.00 Was $1249.99


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Top Freezer
Energy Star:
66 inches
33 inches
33 inches
21 cu ft
Number Of Shelves:
Counter Depth:
Includes Dispenser:
Includes Icemaker:
Sabbath Mode:
Wifi Enabled:
Frameless Glass Shelves
Frameless Glass Shelves

Store more items on each shelf with wall-to-wall frameless glass shelves in the fridge and freezer, which offer greater storage flexibility.

Fingerprint resistant
Fingerprint resistant

Available in a stainless steel finish, easy-to-clean steel resists fingerprints and smudges.

Flexi-Slide(TM) Bin
Flexi-Slide™ Bin

Make space for tall items with the bin that quickly and easily moves side-to-side for convenient storage options.

Humidity-Controlled Crispers
Humidity-Controlled Crispers

Store fruits and vegetables in their ideal environment.

Optional Icemaker Kit
Optional Icemaker Kit

This optional icemaker (W11517113, sold separately) adds convenient, easily accessible ice without having to worry about refilling ice trays.

LED Interior Lighting
LED Interior Lighting

Keep food looking as good as it tastes. Light is cast inside the refrigerator so food looks like it's supposed to.

Electronic Temperature Controls
Electronic Temperature Controls

Choose the ideal temperature for whatever foods you're storing with convenient, up-front controls.

Freezer Temperature Controls
Freezer Temperature Controls

Keep frozen items ice cold with controls that allow you to adjust the temperature level in the freezer compartment.

Quiet Cooling
Quiet Cooling

Keep noise down in the kitchen with a design that provides quiet cooling.

Dairy Bin
Dairy Bin

Easily access butter, cheese and other dairy products in a bin made to help keep them fresh.

Water Filter Location N/A
Fresh Flow Air Filter Included No
Produce Preserver No
Dispenser Options N/A
Dispenser Type No Dispenser
Installation Configuration Freestanding
Door Style Configuration Top Mount
Refrigeration Configuration Refrigerator
CEE Tier Not Rated
Energy Rating (kWh/year) 436
ADA Compliant Yes
Prop 65 Standard
Energy Star® Qualified No
UL Yes
Refrigerator Compartment
Conventional Shelves 1 Fixed Full-Width Glass,2 Adjustable Full-Width Glass
Number of Interior Shelves 3
Trim Material Metal
Refrigerator Lighting LED
Deli Drawer 1 Flexi-Slide Bin
Door Bins 1 Dairy,1 Fixed Full-Width,1 Fixed Partial-Width Flip-Up Storage,3 Adjustable Partial-Width Gallon
Liner Finish White Opaque
Carton Depth(IN,inches) 34 5/8
Carton Height(IN,inches) 68 1/8
Gross Weight(LB,pounds) 227
Carton Width(IN,inches) 35
Humidity-Controlled Crispers 2 Partial-Width
Accessory Relationships Yes
Control Location Interior
Control Type Electronic
Automatic Defrost Yes
Max Cool/Fast Cool No
AHAM Volumes And Shelf Area
Freezer Volume (Cu Ft) 6.09
Icemaker Optional
Icemaker Kit Part Number W11517113
Freezer Compartment
Freezer Shelves 1 Fixed Full Width Wire
Freezer Door Type Swing
Freezer Lighting None
Freezer Door Bins 2 Fixed Full-Width
Freezer Number of Shelves 1
Freezer Drawer/Basket None
Hidden Hinge No
Levelers 2 Black
Handle Type Reach Through Handle
Wheels 4-Natural
Handle Material Metal
Reversible Door Yes
WRT311FZDZ_Dimension Guide_EN_US.pdfClick here to download
WRT311FZDZ_Energy Guide_EN_US.pdfClick here to download
WRT311FZDZ_Feature Sheet_EN_US.pdfClick here to download
WRT311FZDZ_Installation Instructions_EN_US.pdfClick here to download
WRT311FZDZ_Instruction Sheet_EN_US.pdfClick here to download
WRT311FZDZ_Instruction Sheet_ES_MX.pdfClick here to download
WRT311FZDZ_Owners Manual_EN_US.pdfClick here to download
WRT311FZDZ_Warranty_EN_US.pdfClick here to download
3.6out of 5
Average Rating


24 Reviews

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24 Reviews
Showing Page 1 of 4
Warning: Whirlpool *admits* this model is loud

1 by Earplugs needed here!

Submitted 11-01-22

Warning: Whirlpool admits this refrigerator is “exceptionally loud” My second review is here to warn potential buyers—I’d reviewed it last week (see “It’s one super magnet holder—but a lousy fridge”). The “Social Care” team read my original review and responded below my review that they would like to “look into the concerns” with my refrigerator, advising me to contact them (you’ll see similar comments below troublesome reviews if you scroll down). I contacted the “Social Care” team and gave my serial number, model number, the issue and my contact information. When I received a phone call back, she looked up my case and proceeded to tell me that this particular refrigerator is acknowledged by Whirlpool as being noisy when the compressor is running. And there is nothing to do about it. She said “all” of the new refrigerators are loud. I explained that ours was not just loud, but so noticeably loud that we have to keep our bedroom door closed so the refrigerator’s metallic whine is dulled. I asked specifically, “So exceptionally loud noise is common for this model?” She answered, “Yes.” Hmmm…might my particular unit be *more* noisy than what they say is “normal”? No way to find out unless I pay a $100+ service call, even though this issue has been brought up with this particular refrigerator since it was first purchased. Is ours a lemon, perhaps? That wasn’t a possibility that the Social Care team member Whirlpool could consider. So there’s your warning; you might be a lucky soul and get one of these that is quiet (look at the reviews here) or you might get one like ours, that is “exceptionally loud.” I hope you’re lucky. We were not. [NOTE: For storage efficiency, this is a *great* refrigerator—shelves are well-used, lots of room in the freezer. If you don’t get a bad unit, as we did, you’ll likely really appreciate this model. Again, keep your fingers crossed. And don’t count on support from Whirlpool if yours is exceedingly loud—Whirlpool service won’t stand up for you because they are “all” that way!]

Overall Rating: 1

Performance: 1


Value: 4

Bad refrigerator

1 by Sam2019

Submitted 11-01-22

I bought this one from Lowes back 09/2016 in the second year after the warranty expires the freezer started to crack and one year later started the second cracked. The refrigerator I have set on manufacturing recommended and started freezes the food and I have to through it away. I don’t recommend anyone to buy this refrigerator at all.Then I spoke with their customer service and said we can repair it and you pay out of pocket,because it’s not cover by manufacturing and only one year warranty. Don’t waste your money on this refrigerator.

Overall Rating: 1

Performance: 1


Value: 1

Fits my needs

4 by VickiF

Submitted 11-01-22

Nice refrigerator. Fits in my space beautifully. The inside capacity is more than adequate. I am so happy I went with the “smudge proof “ version. Very happy, stays neat and clean. The only thing I didn’t think of was a light in the freezer. I wish I would of not assumed there was one already there. Oh well! If I turn on the kitchen light before I open the freezer door this will take care of the problem. I love my new refrigerator

Overall Rating: 4

Performance: 4


Value: 5


1 by becky50

Submitted 11-01-22

Refrigerator delivered on 9/27/2019. One week later, 10/5, I noticed a large puddle on top shelf and water had dripped down back of fridge and also into deli bin. Ice had formed. Called Home Depot - they told me Whirlpool was sending someone from customer care on 10/7. They sent a technician. Technician said bad thermostat. Do I want it repaired or a new fridge. Told him no repair, want new. Called Home Depot again. They said can do nothing, and I must talk with Whirlpool. Whirlpool refuses to send me a new fridge - will only do a repair. Evidently, I should have noticed this leak within 48 hours. Horrible policy. Not such a good product. My last refrigrator - same model though made much better with split shelves - sturdier ~ lasted 23 years or so. Shame on Whirlpool for making an inferior product. Shame on Whirlpool for their lousy customer service. Read all the reviews before buying.

Overall Rating: 1

Performance: 1


Value: 1

Very spacious!

5 by Caryn R

Submitted 11-01-22

I bought this a week ago and the amount of food I had in my side by side was not enough to fill the fridge and freezer, although it was more than enough in the old fridge. The look is beautiful and I love the smudge resistance finish. Very satisfied with my purchase!

Overall Rating: 5

Performance: 5


Value: 5

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