Whirlpool 31-inch Wide SideKicks® All-Refrigerator with LED Lighting - 18 cu. ft.

Is better then the last one this is made in the US

by Pats stuff

Submitted 11-02-22

Love the unit it is much better use of space then last side kick we owned

by Not happy!!

Submitted 11-02-22

I am now on my second model of this frig. Our cabinets were built around this unit so I am stuck with something equivalent to this size. I discovered the death of the first frig when we returned from a trip to Disney.... lost everything!!! My current one started leaking out the front. Found the drain line was stopped up... fixed that. But now it fluctuates in temperature so much I am losing contents. I do not want to go back with the same brand. I know this is a whirlpool site but does anyone have a suggestion of a different brand? It is ridiculous to have to replace this unit every 4 years!!! Who can afford to do that?????

Stand Alone refrigerator

by mollymam

Submitted 11-02-22

Purchased this to replace this same model that didn’t last us five years including three repair visits. So send me another review in six years and I’ll let you know the ratings below. Of course it’s working well now. I’ve only had it about 3 weeks.

Sidekick Nightmare

by JRConnell

Submitted 11-02-22

After 30 years of being a very happy Whirlpool customer, I recently had and issue with a refrigerator purchase and am now very unhappy with my Whirlpool refrigerator. After only two years of use, my SideKick refrigerator stopped cooling. I have been trying to get this refrigerator repaired since April 2019. I did not have an extended warranty and Whirlpool was gracious enough to cover the cost of this repair minus the $90 service call. This repair lasted about 3 months before the refrigerator stopped cooling again. During my 1st repair, I was offered the opportunity to purchase an extended warranty and purchased the extended warranty. The refrigerator stopped cooling again. I have been working on getting our refrigerator repair completed for about two months this time. I was finally put in a position that I could no longer go without a refrigerator and had to purchase a new refrigerator. I reluctantly purchased another sidekick with an extended warranty because it was the only refrigerator that would fit in the cabinet space in our kitchen. I now have a broken sidekick in my garage with an extended warranty and no resolution at this time. It has been a very lengthy and frustrating experience to say the least. The worst part of this whole experience is that I have a broken sidekick in my garage and do not have faith that the new refrigerator will last.

Not Happy

by Loner234

Submitted 11-02-22

This fridge has been terrible, thank goodness my wife insisted on getting the extended service plan. The (1) repairman in my area has been here so many times he finally refused to come back. The unit had a history of freezing around the coils which ultimately resulted in overheating. The latest issue was not freezing coils but high temp. I cant get it below 58* which is a terrible temp to store goods ... should be @37*. AIG/Whirlpool has offered me a buyout of 75% total unit cost. The alternative being a refund of my service plan (pro-rated) and they wash their hands of me and their defective product. Now I get the pleasure of trying to match a new unit with the side by side companion freezer and kick in another 6 or 7 hundred bucks to make it happen. I was under the mistaken impression the extended warranty would cover parts and labor no matter what ... guess not. The one good review I can give is for sound .... that is the sound of the warning alarm that woke me up so many times in the middle of the night.