Serta iComfort Hybrid - CF1000 - Medium - Cal King

buyers remorse

by DEBORAHG1662297684

Submitted 11-02-22

We were buying this mattress for our daughter and her husband but decided we would take this mattress. We like the firmness but it is not plush which I miss. This bed is not warm and fuzzy or welcoming. I feel like we are sleeping on a board. I will be returning this mattress and going with a pillow top with less firmness.

Delivered today. The off gassing is so potent the bed is not usable. Would not recommend if smells give you a headache and throat irritation.

by armsmear

Submitted 11-02-22

We were expecting a great night sleep this evening. It didn’t happen as the mattress has filled the bedroom with pungent off gassing fumes. It’s 1:12 AM and I’m trying to sleep in a recliner and my wife is sleeping on the couch. We’ve sealed off the master bedroom from the rest of the house. The bedroom window is open and the fan is on. The off gassing is so potent the bed has not been used and is unusable. Called Serta.com and asked how long will it take for the pungent smell to stop. I was told up to 30 days! Very disappointed and cannot recommend this product if your system is sensitive to pungent off gassing fumes. If things aren’t better by tomorrow afternoon, it’s by, by Serta mattress!

Poor quality control

by Rtandc

Submitted 11-02-22

Purchased two twin xl mattresses to be used side by side as a King. They were placed on two separate adjustable platforms so the wife and I would both have controllers to separately control our head and feet adjustments but still have that togetherness like you have sleeping on one mattress. The major problem is even though both mattresses are sold as the same there is a night and day difference in both comfort and firmness. To make a long story short any replacement to correct the issue has been denied by the retail establishment they were purchased at. I dont think expecting the two mattresses purchased at the same time to be of the same quality is to much to ask. I guess Serta retailers think differently

QUALITY PRODUCT

by michaell1600370676

Submitted 11-02-22

MY WIFE HAS A FEW HEALTH PROBLEMS. IT HAS HELPED IN SEVERAL WAYS. SHE DOES NOT HAVE GURD. ABLE TO SLEEP BETTER BECUASE OF THE ADJUSTMENT IN THE HEAD AND FEET OPTIONS. ONE SIDE OF THE MATTRESS HAS TO BE READJUSTED AFTER A FEW DAYS OF SLEEP. WISH THERE WAS A WIRE PIECE ON ONE SIDE OF THE BED. THIS PRODUCT IS STILL BETTER THAN SLEEP ONE HANDS DOWN. PERSONNAL THAT DELIVERED THE MATTRESSES AND ADJUSTING FOUNDATION, WERE ON TIME, WORE PROTECTIVE GEAR, FROM HEAD TO FEET AND VERY CLEAN IN THEIR WORK.

by MarkL1596893377

Submitted 11-02-22

This is the superior quality mattress that I have been looking for all of my life. The mattress gives me the pressure point relief that I need, without being too soft or too firm. Additionally, the mattress provides exceptional comfort of temperature, and comfort of movement. No longer am I all sweaty at night. Every part of the mattress is comfortable, without any sagging. In the mornings after sleeping on this mattress, I feel better rested, and more refreshed than I used to with my old mattress. I am so glad that I purchased this wonderful mattress. I am only kicking myself, because I shouldn’t have waited so long to upgrade my mattress to a Serta.