Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser
Model# WFW9620HC
Also Available In
4.5 expand_more15 Reviews
Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser
Model# WFW9620HC
Available Colors
$1,529.99
- Style:
- Front Load
- Energy Star:
- No
- Height:
- 38 inches
- Width:
- 27 inches
- Depth:
- 33 inches
- Laundry Capacity:
- 5.0
- Rpms:
- Basket Material:
- STAINLESS STEEL
- Internal Water Heater:
- Yes
- Steam Option:
- Yes
- Wash Mechanism:
- HIGH EFFICIENCY
- Wifi Enabled:
- Yes
Load & Go™ XL Plus Dispenser
Skip steps with the Load & Go(TM) XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.
Remote control with the Whirlpool® app
Stay in control and connected from anywhere. The Whirlpool(R) app lets you set, start or pause the wash cycle and track progress when you're away.
Intuitive Controls
Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.
Touchscreen
Get instant access to the settings you use most with a full-color Touchscreen display.
12-Hour FanFresh® Option
Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.
Steam Clean Option
Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.
Sanitize Cycle
The Sanitize Cycle uses increased water temperature to eliminate 99.9% of common household bacteria.* *Bacteria tested were K. pneumoniae, P. aeruginosa, S. aureus.
Single Load Dispenser
Use the Single Load Dispenser when you want to wash with a different detergent than the one currently in the Load & Go(TM) XL Dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time du
| Certifications | |
| Energy Star® Qualified | No |
| IMEF | 1-21/25 |
| IWF | 4-7/10 |
| Prop 65 & AB-1200 | CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov . California AB-1200 Disclosures |
| Dimensions | |
| Capacity | 5.00 |
| Depth | 84.46 cm, 33-1/4 in |
| Gross Weight | 110.68 kg, 244 lbs |
| Height | 98.11 cm, 38-5/8 in |
| Net Weight | 108.41 kg, 239 lbs |
| Width | 68.58 cm, 27 in |
| Appearance | |
| LCD Touch Screen | Yes |
| Window | Yes |
| Details | |
| Advanced Vibration Control™ | Yes |
| Eco Monitor/Efficiency Monitor | No |
| Hoses Included | 4ft 4in Drain Hose Included |
| Internal Heater | Yes |
| Maximum Spin Speed | 1160 |
| Out of Balance Sensing | Yes |
| Water Factor | 4-7/10 |
| Cycles and Options | |
| Number of Wash Cycles | 35 |
| Controls | |
| Automatic Temperature Controls | Yes |
| Control Location | Front |
| LCD Touch Screen | Yes |
| Compatibility | |
| Connectivity | Amazon Alexa, Android, Google Assistant, iOS |
| Smart Appliance | Yes |
| Works With | WiFi, App, Remote Access |
| Options | |
| Number of Washer Options | 12 |
| Refinements | |
| Features | Sanitize Cycle |
| Features | |
| Stackable | Yes |
| Water Faucet | No |
| Cycles | |
| Number of Wash Cycles | 35 |
| Exterior | |
| Lid/Door Lock | Yes |
| Modifiers | |
| Delay Start | Yes |
| Number of Rinse Options | 2 |
| Number of Soil Levels | 3 |
| Number of Spin Speeds | 5 |
| Number of Wash/Rinse Temperatures | 5 |
| Pre Soak | Yes |
| Temperature Selections | Cool, Warm, Hot, Extra Hot, Cold |
| Download Owner's Manual | Click here to download |
|---|---|
| Download Energy Guide | Click here to download |
| Download Warranty | Click here to download |
| Quick Start Guide Additional Documents | Click here to download |
| Vibration Control Guarantee | Click here to download |
Enter Your Review:
Fields marked with an asterisk (*) are required.
Love the washer but no drum light while washing
by Pete M.
Submitted 12-03-19
done Yes, I would recommend this to a friend
Whirlpool.com
I just don’t understand why they removed the ability to turn on the drum light during the cycle. I didn’t realize. I’d purchased and then returned when I figured it out. That’s one of my favorite features of a front loader is the ability to turn on the inside light during the wash cycle. They had it before and removed it on the top end model? I’ve loved my previous Whirlpools but I’m very disappointed about this. Cutting costs? Come on Whirlpool!
Overall Rating:
Performance: 
Appearance: 
Value:
Nice but with some usability issues...
by WCS123
Submitted 11-29-19
done Yes, I would recommend this to a friend
Whirlpool.com
After my Frigidaire Gallery Series washer went kaput after 14 years, I started looking for a replacement. I wanted something a little "smarter" than what I had. My house is a split level and the laundry room is downstairs. It was hard to know when the washer was finished without setting a timer and even then it wasn't always finished when the timer went off. Wasted trips downstairs when the timer was at 1 minute but it was still doing it''s spin for 10 more minutes. Now to this unit. Overall it is nice. Lots of room. Once the installers from the appliance shop got it connected, I set out to configure the smart features. I was unable to get the washer to link with the app by scanning the QR code on the door. I had to manually setup WiFi. My WiFi password has letters and numbers in it. The keyboard has 3 levels to it, alpha, numeric and special characters (in that order). You have to switch through all of the keyboards to get back to the one you want. This was very frustrating to do. It would be nice to be able to directly select a keyboard without having to go through all of them. I eventually got it connected and started looking through the app.It seemed pretty straight forward. Next I filled the Load & Go containers, larger one with Tide detergent and the smaller one with fabric softener. This feature is nice if you are always going to do your laundry with Whatever is in L&G 1 and L&G 2. I only use fabric softener on towels and sheets (and only towels for human use). To change this you have to go into a utility menu and you have the option of disabling L&G for a container, disabling for one load or enabling. This is needed if you want to use the single load drawer, otherwise it will use both the L&G containers and what you put in the single use drawer. The smart features of the app let you setup favorites for your custom wash cycles. These wash cycles do not have settings for L&G. So when you use a custom cycle, you also have to remember to disable a L&G container (in a separate menu) if you want to use a different detergent or no fabric softener. I find this rather troubling. I use a different detergent for colors than for other things. It would be nice if I could say for a cycle for colors that L&G 1 would be disabled. Alternatively, I could put the color detergent into the smaller L&G container and just put fabric softener in there manually. This presents the problem that there is no way to tie L&G 2 to the color cycle, again you have to remember to go into a separate menu to disable a L&G container. Whirlpool, please fix this and give us the means to assign/disable L&G for our custom cycles. In general the machine is pretty quiet and does seem to do a good job of cleaning. The appearance is pleasing with a sleek look that is devoid of physical buttons or knobs on the front. Load times do seem a bit longer than my previous washer.
Overall Rating:
Performance:
Appearance:
Value:
Great Washing Machine
by Mgmarasco
Submitted 11-17-19
done Yes, I would recommend this to a friend
Whirlpool.com
This is a great unit. The load and go is a great feature. It does a nice job of the clothes. The custom programs for different fabrics is also a nice feature. The only downside was not being able to connect it to our wifi network - it can’t find our network.
Overall Rating:
Performance:
Appearance:
Value:
Load and go
by FredMorin
Submitted 10-15-19
done Yes, I would recommend this to a friend
Whirlpool.com
Wow I love this feature no need to ad cleanning product
Overall Rating:
Performance:
Appearance:
Value: 
Love how it senses the wash load!
by JDai
Submitted 10-08-19
done Yes, I would recommend this to a friend
Whirlpool.com
My favorite feature is the detergent & softener dispenser....until having this I didn't know how much I wasted!
Overall Rating:
Performance:
Appearance:
Value:
