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Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

Model# WFW9620HC

Whirlpool5.0 Cu. Ft. Smart Front Load Washer With Load & Go™ Xl Plus Dispenser
5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

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4.4 4.5 expand_more15 Reviews

Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser

Model# WFW9620HC

Available Colors

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SAVE $170.00 Was $1699.99


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Front Load
Energy Star:
38 inches
27 inches
33 inches
Laundry Capacity:
Basket Material:
Internal Water Heater:
Steam Option:
Wash Mechanism:
Wifi Enabled:
Remote control with the Whirlpool(R) app
Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool(R) App lets you set, start or pause the wash cycle and track progress when you're away, so you can manage laundry day right from your smartphone.

Single Load Dispenser
Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go(TM) dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Smart Appliance
Smart Appliance

Care for your family from your smartphone or tablet.

Steam Clean Option
Steam Clean Option

Clean up after everyday light spills using only heat and 1-1/4 cups of water-no harsh chemicals or cleaners needed. Used periodically to clean light spills on the bottom of the oven, it keeps the oven clean and reduces the need for frequent self-clean cycles.


Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

12-Hour FanFresh(R) Option
12-Hour FanFresh® Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

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Load & Go(TM) XL Plus Dispenser
Load & Go™ XL Plus Dispenser

Skip steps with the Load & Go(TM) XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

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Intuitive Controls
Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

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Energy Star Qualified No
Imef 1.84
Iwf 4.7
Prop65 Standard
Ul Yes
Automatic Temperature Controls Yes
Control Location Front
Control Type Tap Touch
Eco Monitor/efficiency Monitor No
Electronic Display Type LCD Screen
End of Cycle Signal Yes
Feedback-status Indicators Add Garment; Control Lock; Detergent Low; Door Lock; End; Estimated Time Remaining; Fabric Softener Low; Sensing; Washing
LCD Touch Screen Yes
Number of Wash Cycles 35
Washer Cycle Selections Bulky Items; Clean Washer with affresh; Cold Wash; Colors; Delicates; Drain & Spin; Heavy Duty; Normal; Quick; Regular; Sanitize; Towels; Whites; Wrinkle Control
Dryer Interior Light LED
Hoses Included 4ft 4in Drain Hose Included
Internal Heater Yes
Maximum Spin Speed 1,160
Pedestal Options WFP2715HBK; WFP2715HC; WFP2715HW
Stackable Yes
Water Factor 4.7
Water Faucet No
Product Height 38.625
Capacity Iec Canada 5.8
Carton Height 39
Gross Weight 244
Carton Depth 34.5
Carton Width 29
Product Depth 33.25
Net Weight 239
Product Width 27.0
Depth With Door Open 90 Degree 54.875
Power Cord Included Yes
Exterior Details
Lid/door Lock Yes
Lid/door Swing Left
Window Yes
Interior Details
Advanced Vibration Control Yes
Automated Dispenser Load&Go™ Dispenser
Automatic Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Fan Type Fan Fresh®
Motor Drive Type Direct Drive
Out of Balance Sensing Yes
Washer Drum Material Stainless Steel
Delay Start Yes
Number of Rinse Options 2
Number of Soil Levels 3
Number of Spin Speeds 5
Number of Wash/rinse Temperatures 5
Number of Washer Options 12
Pre Soak Yes
Spin Speed Selections Extra Fast; Fast; Medium; Off; Slow
Temperature Selections Cold; Cool; Extra Hot; Hot; Warm
Washer Soil Selections Heavy; Light; Normal
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi
Cycle GuideClick here to download
Dimension GuideClick here to download
WarrantyClick here to download
Energy GuideClick here to download
Quick Reference SheetClick here to download
Owners ManualClick here to download
Download Owner's ManualClick here to download
Download Energy GuideClick here to download
Download WarrantyClick here to download
Cycle Guide Additional DocumentsClick here to download
DownloadClick here to download
Download Dimension GuideClick here to download
Vibration Control Limited GuaranteeClick here to download
4.4out of 5
Average Rating


15 Reviews

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15 Reviews
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Love the washer but no drum light while washing

4 by Pete M.

Submitted 12-03-19

done Yes, I would recommend this to a friend

I just don’t understand why they removed the ability to turn on the drum light during the cycle. I didn’t realize. I’d purchased and then returned when I figured it out. That’s one of my favorite features of a front loader is the ability to turn on the inside light during the wash cycle. They had it before and removed it on the top end model? I’ve loved my previous Whirlpools but I’m very disappointed about this. Cutting costs? Come on Whirlpool!

Overall Rating: 4

Performance: 5


Value: 4

Nice but with some usability issues...

4 by WCS123

Submitted 11-29-19

done Yes, I would recommend this to a friend

After my Frigidaire Gallery Series washer went kaput after 14 years, I started looking for a replacement. I wanted something a little "smarter" than what I had. My house is a split level and the laundry room is downstairs. It was hard to know when the washer was finished without setting a timer and even then it wasn't always finished when the timer went off. Wasted trips downstairs when the timer was at 1 minute but it was still doing it''s spin for 10 more minutes. Now to this unit. Overall it is nice. Lots of room. Once the installers from the appliance shop got it connected, I set out to configure the smart features. I was unable to get the washer to link with the app by scanning the QR code on the door. I had to manually setup WiFi. My WiFi password has letters and numbers in it. The keyboard has 3 levels to it, alpha, numeric and special characters (in that order). You have to switch through all of the keyboards to get back to the one you want. This was very frustrating to do. It would be nice to be able to directly select a keyboard without having to go through all of them. I eventually got it connected and started looking through the app.It seemed pretty straight forward. Next I filled the Load & Go containers, larger one with Tide detergent and the smaller one with fabric softener. This feature is nice if you are always going to do your laundry with Whatever is in L&G 1 and L&G 2. I only use fabric softener on towels and sheets (and only towels for human use). To change this you have to go into a utility menu and you have the option of disabling L&G for a container, disabling for one load or enabling. This is needed if you want to use the single load drawer, otherwise it will use both the L&G containers and what you put in the single use drawer. The smart features of the app let you setup favorites for your custom wash cycles. These wash cycles do not have settings for L&G. So when you use a custom cycle, you also have to remember to disable a L&G container (in a separate menu) if you want to use a different detergent or no fabric softener. I find this rather troubling. I use a different detergent for colors than for other things. It would be nice if I could say for a cycle for colors that L&G 1 would be disabled. Alternatively, I could put the color detergent into the smaller L&G container and just put fabric softener in there manually. This presents the problem that there is no way to tie L&G 2 to the color cycle, again you have to remember to go into a separate menu to disable a L&G container. Whirlpool, please fix this and give us the means to assign/disable L&G for our custom cycles. In general the machine is pretty quiet and does seem to do a good job of cleaning. The appearance is pleasing with a sleek look that is devoid of physical buttons or knobs on the front. Load times do seem a bit longer than my previous washer.

Overall Rating: 4

Performance: 5


Value: 4

Great Washing Machine

4 by Mgmarasco

Submitted 11-17-19

done Yes, I would recommend this to a friend

This is a great unit. The load and go is a great feature. It does a nice job of the clothes. The custom programs for different fabrics is also a nice feature. The only downside was not being able to connect it to our wifi network - it can’t find our network.

Overall Rating: 4

Performance: 5


Value: 4

Load and go

4 by FredMorin

Submitted 10-15-19

done Yes, I would recommend this to a friend

Wow I love this feature no need to ad cleanning product

Overall Rating: 4

Performance: 4


Value: 3

Love how it senses the wash load!

5 by JDai

Submitted 10-08-19

done Yes, I would recommend this to a friend

My favorite feature is the detergent & softener dispenser....until having this I didn't know how much I wasted!

Overall Rating: 5

Performance: 5


Value: 5

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