Whirlpool 1.9 cu. ft. Smart Over-the-Range Microwave with Scan-to-Cook technology 1
Model# WMHA9019HV
$1,029.99
- Style:
- Over The Range
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Awesome microwave with two major caveats
Submitted 08-17-19
clear No, I would not recommend this to a friend
Whirlpool.com
Overall this would be a 5 Star microwave were it not for two things: First of all, the microwave needs to be unplugged and plugged back in to reset it every month or so when the menus stop responding. We had whirlpool out to fix this problem once but it hasn’t gone away, just gotten less frequent. Secondly, the touch screen interface is extremely sluggish. So sluggish in fact that when I want to turn on the fan (which does not have a button on the front panel, only in the touch screen and not always showing) to a setting other than full speed, the timing of the touches to the icon must be spaced extremely far apart to get the touches to register. The overall touch screen experience is terrible. It basically has the same speed, feel, and appearance of a first generation smartphone. By this I mean that it looks nice but if you want to interact with it you have to be very deliberate and purposeful with your interactions and also very patient as it thinks about what you want it to do. It feels very similar to a cheap arduino interface that any hobbyist can build for less than $100. Other than the display and lack of actual buttons on the front panel, this microwave is great. It cooks well and the convection oven is really nice to have.
its ok
Submitted 08-05-19
clear No, I would not recommend this to a friend
Whirlpool.com
I bought this six months ago and it has rebooted its self once every two weeks
Clock doesn't work
Submitted 07-25-19
clear No, I would not recommend this to a friend
Whirlpool.com
This microwave came with my new home. The previous owner bent the door. My appliance person has tried 4 new doors. None of them have a clock that works. My model is: 76719. The microwave works, but the clock will not set properly.
It generally works but is poorly designed
Submitted 07-14-19
clear No, I would not recommend this to a friend
Whirlpool.com
As noted on several other reviews, the mounting nut retaining system is horribly designed. I was extremely careful trying to start the mounting bolts into the nuts but - only using my fingers - the nut fell out and into the interior of the microwave casing. I dismounted the unit, removed all the casing screws, extracted the nut/retainer. The retainer was deformed so I had to bend it back in shape. Second attempt - it fell out again. This time I glued the nut/retainer in place with superglue gel. That did the trick. From a useability perspective - two major issues. The fan is rated at 400 CFM - I rotated and installed the fan correctly (that's not the problem). The fan blows lots of air. I checked to make sure the damper is not blocked. But the internal ducting design is so poor that it draws almost NO AIR from the cooktop area. While it is jet-engine loud, it barely moves a candle flame! I suspect that actual airflow from above the range is probably close to 4 CFM - barely detectable. Second issue is the user interface. It's quite possible that this was done by a marketing intern, not a UIX designer. Again, horrible execution. To turn the fan on you have to click on the menu screen. There is a TINY fan icon with four settings. When you click the icon it does change the decibels - the airflow may go down but that's imperceptible. We haven't really tried cooking much in it yet - I'm hoping that the microwave puts out power reflective of its 1600W rated power and that the convection oven works better than the fan. While other reviewers have expressed dissatisfaction with the wi-fi, I found that it connected easily. Again a useability issue - I set it up for my wife, but she'll use it. The PROBLEM is that you MUST create a Whirlpool account and the microwave is only linked to that ONE account. WHAT? Again, horrible UIX design - how many families have only one user? I'll update accordingly. Pretty frustrating performance for the price-point.
Love convection function
Submitted 06-22-19
done Yes, I would recommend this to a friend
Whirlpool.com
I was initially very frustrated with this microwave because of the number of steps involved to cook anything. However, after getting past the initial learning curve, I have found that all of the "standard" easy cook options are there, plus a few I've never had before. The best part for us, however, is the convection feature. Even though I also have convection in my regular oven, the microwave is great for preparing smaller sized items, or reheating leftovers that beg to be crunchy. It heats up much faster than the regular oven, and gets the job done adequately in less time. As for the "smart" feature--the free Alexa we got wouldn't start up without a phone call to Amazo (who knows how long that could take...)n, so we haven't even bothered My only major complaint is that the touch screen constantly looks dirty and shows every single finger that touches it.